Privacy Policy
1. Introduction
Welcome to AP-MAP Heating & Cooling — your trusted HVAC company providing professional heating, cooling, air conditioning, furnace, mini split, ventilation, and indoor comfort services in Chicago and surrounding suburbs.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and how we keep it secure. It also describes your rights and how you can control your information.
2. Information We Collect
We may collect personal and technical data when you visit our website, contact us, or use our HVAC services:
Personal Information: Your name, phone number, email, and service address.
Service & Transaction Data: Details about HVAC repair, installation, maintenance requests, estimates, and payments made.
Technical Data: IP address, device information, browser type, cookies, and website usage statistics.
3. How We Use Your Information
We use your data to:
Provide and improve our HVAC repair, installation, and maintenance services.
Process service requests, send invoices, estimates, and confirmations.
Communicate with you about seasonal offers, discounts, and HVAC updates.
Analyze website performance and service quality.
4. Sharing Your Information
We never sell your personal data.
We may share limited information only with trusted service providers (e.g., hosting, payment processing, CRM systems) who help us operate our website and HVAC services — under strict confidentiality agreements.
5. Data Security
We use industry-standard security tools, SSL encryption, and secure data storage methods to protect your personal information from unauthorized access or disclosure.
6. Your Rights
You have the right to:
Access, update, or delete your personal data.
Object to or limit processing of your data.
Request a copy (portability) of your stored information.
7. Third-Party Websites
Our site may contain links to third-party resources, including HVAC manufacturers or partner websites. We are not responsible for the content or privacy practices of those external sites.
8. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted here with the updated date. We encourage you to review this page regularly.
9. Contact Us
If you have questions or concerns about this Privacy Policy or AP-MAP Heating & Cooling services, please contact us via our website, phone number, or customer support email.